Parent Information Center
112 Frequently Asked Questions

We created this comprehensive daycare information center to help families in Greece and across the Greater Rochester area make confident childcare decisions, with clear, helpful answers about enrollment, daily care, meals, safety, parent communication, policies, and school-age care.

1 — General Information 2 — Enrollment 3 — Daily Care & Routine 4 — Meals & Nutrition 5 — Health & Safety 6 — Parents 7 — Policies 8 — School-Age Children Other question that was not listed and answered?

1 — General Information

1. What ages do you care for?

  • We welcome children from approximately 3 months through 13 years of age.
    Age-appropriate activities, learning opportunities, and care are provided based on each child's developmental stage.

2. Where is Jasmine's Kingdom Daycare located?

  • We are conveniently located in Greece, New York (close to I-390/Latta Road), providing a safe, welcoming, home-based childcare environment for families throughout Greece, Rochester, Gates, Hilton, Irondequoit, Spencerport, and nearby communities.

3. Are you a licensed home daycare?

  • Jasmine’s Kingdom Daycare is completing the New York State approval process for this specific home daycare program. This program-level process is separate from Jenny’s approximately ten years of CPR and first-aid certification experience. The official OCFS program type and license or registration information will be published when issued.

4. What makes Jasmine's Kingdom Daycare different?

  • Our goal is to provide more than childcare — we strive to create a safe, nurturing environment where children feel encouraged to learn, explore, build confidence, and develop meaningful relationships. We emphasize individualized attention, open communication with families, and a welcoming atmosphere where every child is valued.

5. What are your hours?

  • Monday–Friday:
    Hours: 7:00 AM–6:00 PM.

    Closed Saturday and Sunday.

    Please contact us should you need us outside of these hours.

6. Do you provide full-time and part-time care?

  • Yes.

    Depending on availability, we may offer full-time, part-time, and other scheduling options.

    Please contact us to discuss your family's needs.
Contact Us

7. How many children are enrolled at one time?

  • Enrollment is limited according to New York State licensing regulations to help ensure quality care and individualized attention.

8. Do you have a waiting list?

  • If no openings are currently available, families may request to be placed on our waiting list.

9. May I schedule a tour before enrolling?

Schedule Tour

10. Is there a cost for a tour?

Schedule Tour

2 — Enrollment

1. How do I enroll my child?

Enrolling at Jasmine's Kingdom Daycare is designed to be simple and stress-free (See "Enrollment Checklist"). Our goal is to make the process as easy as possible while ensuring we have everything needed to provide the very best care for your child.

  1. Contact Us to discuss your childcare needs and ask any questions.
  2. Schedule a Personal Tour to meet the provider, explore our daycare, and determine whether Jasmine's Kingdom Daycare is the right fit for your family.
  3. Complete the Required Enrollment Forms and provide the requested information.
  4. Submit Any Required Documentation, including emergency contacts, health information, and any additional forms required for enrollment.
  5. Receive Enrollment Confirmation once all enrollment requirements have been completed and a space is available. We'll then confirm your child's official start date.

If you have questions at any point during the enrollment process, we're always happy to help. We look forward to welcoming your family and making your child's transition into our daycare as smooth and comfortable as possible.

Enrollment Checklist

2. What paperwork is required?

    Before your child's first day, you'll be asked to complete the enrollment packet, which may include:

  • Enrollment Application
  • Emergency Contact Information
  • Authorized Pick-Up List
  • Child Health Information
  • Allergy & Dietary Information
  • Medication Authorization (if applicable)
  • Photo & Media Release Form
  • Parent Handbook Acknowledgement
  • Any additional forms required by New York State

    We recommend completing all paperwork before your child's first day to ensure a smooth start.

3. Is a deposit required?

  • A deposit may be required to reserve your child's space. If applicable, the amount and payment details will be discussed during the enrollment process.

    If you have a question specific to this prior to start of the enrollment process, you're invited to contact us.
Contact Us

4. Can I reserve a future opening?

  • Yes.

    If your child will not need care immediately, you may request a future enrollment date, depending on availability. We recommend contacting us as early as possible, especially if you need care during a specific time of year.

5. Can siblings attend together?

  • Absolutely.

    Whenever space allows, we are happy to care for siblings together. Having brothers and sisters attend the same daycare often provides comfort, familiarity, and convenience for families.

6. What should my child bring?

  • Every child should arrive with the items needed for a comfortable day.

    Depending on your child's age, this may include:

  • Backpack
  • Parent-provided meals and snacks
  • Water bottle
  • Diapers and wipes (if needed)
  • Extra change of clothes
  • Blanket for nap time (if requested)
  • Bottles, breast milk, or formula (for infants)
  • Comfort item, if appropriate

    We'll provide a complete checklist before your child's first day.

7. What if my child has allergies?

  • Your child's health and safety are extremely important to us.

    Please inform us of any:

  • Food allergies
  • Medication allergies
  • Environmental allergies
  • Medical conditions
  • Dietary restrictions

    Because parents are encouraged to provide their child's meals and snacks, families maintain greater control over ingredients, helping reduce the risk of accidental exposure to allergens.

    We'll work together with you to help provide the safest environment possible.

8. Can my child start immediately?

  • If an opening is available and all required paperwork has been completed, your child may be able to begin shortly after enrollment.

    Start dates depend on:

  • Space availability
  • Completion of enrollment documents
  • Any required health records
  • Mutual agreement on a start date

9. Is there a registration fee?

  • A registration fee may apply to help cover enrollment processing and reserve your child's space.

    If applicable, all fees will be clearly explained before enrollment is finalized.

10. How will I know if a space is available?

  • Simply contact us using our online form, by email, by text message, or by phone.

    We'll be happy to discuss:

  • Current openings
  • Future availability
  • Waiting list options
  • Age-specific availability
  • Your preferred start date

    If a space is not immediately available, we'll let you know what options may be available.

11. Can I visit more than once?

  • Of course.

    Choosing childcare is an important decision, and we understand that many parents appreciate visiting more than once before enrolling.

    Additional visits may be arranged by appointment whenever possible.

    We want every family to feel confident and comfortable with their decision.

12. Do you offer trial days?

  • Depending on availability and current enrollment policies, trial visits or transition days may be available for some families.

    These visits can help children become familiar with their new environment while giving parents additional peace of mind.

    Please contact us to discuss whether a trial visit would be appropriate for your child.

Enrollment Checklist

Start by scheduling a tour using our convenient form.

> Complete Enrollment Forms

> Submit Required Documents

> Confirm Your Start Date

> Welcome to Jasmine's Kingdom Daycare!

3 — Daily Care & Routine

1. What does a typical day look like?

    Each day at Jasmine's Kingdom Daycare follows a consistent routine that helps children feel secure while providing opportunities to learn, play, and grow.

    Depending on each child's age, the day may include:

  • Welcome and free play
  • Age-appropriate learning activities
  • Creative arts and crafts
  • Story time
  • Music and movement
  • Indoor and outdoor play
  • Meals and snacks provided by parents
  • Rest or quiet time
  • Individual and group activities

    Our schedule is flexible enough to meet each child's developmental needs while maintaining a comfortable daily routine.

2. How much outdoor time do children receive?

    Weather permitting, children are encouraged to enjoy supervised outdoor play each day.

    Outdoor activities help children:

  • Develop motor skills
  • Build confidence
  • Stay physically active
  • Explore nature
  • Practice social skills
  • Enjoy fresh air

    Outdoor time may be adjusted during extreme weather conditions to ensure every child's safety and comfort.

3. Do children take naps?

  • Yes.

    Children who normally nap are provided with a quiet, comfortable space to rest during the day.

    Rest schedules are adjusted according to each child's age and individual needs whenever possible.

4. What if my child doesn't nap?

    Not every child sleeps during rest time — and that's perfectly okay.

    Children who remain awake will be encouraged to participate in quiet activities such as:

  • Reading books
  • Coloring
  • Puzzles
  • Quiet educational games
  • Independent play

    We strive to maintain a calm environment that allows resting children to sleep while providing appropriate activities for children who remain awake.

5. Are educational activities included?

    Absolutely.

    Learning happens throughout the day through age-appropriate, hands-on activities designed to encourage curiosity, creativity, and confidence.

    Activities may include:
    Outdoor activities help children:

  • Letters and numbers
  • Colors and shapes
  • Fine motor development
  • Music and movement
  • Story time
  • Arts and crafts
  • Science exploration
  • Problem-solving
  • Social interaction

    Children learn best through play, exploration, and positive experiences.

6. Will my child have free play?

    Yes.

    Free play is an important part of healthy childhood development.

    It allows children to:

  • Explore their interests
  • Build creativity
  • Practice independence
  • Develop friendships
  • Improve communication skills
  • Strengthen problem-solving abilities

    A healthy balance of structured activities and free play helps children develop naturally.

7. How much screen time is allowed?

  • Our focus is on active learning, creativity, exploration, and social interaction rather than screen time.

    Electronic devices are kept to an absolute minimum and are used only when appropriate for educational purposes or special activities.

    Children spend most of their day interacting with people, toys, books, and hands-on learning experiences.

8. How do you encourage good behavior?

    We believe children learn best through kindness, patience, consistency, and positive reinforcement.

    We encourage positive behavior by:

  • Praising good choices
  • Setting clear expectations
  • Teaching respect and kindness
  • Helping children solve problems
  • Encouraging cooperation
  • Redirecting inappropriate behavior when necessary

    Our goal is to help children develop confidence, empathy, responsibility, and self-control.

9. How are conflicts between children handled?

    Learning to work through disagreements is an important part of childhood.

    When conflicts occur, we calmly guide children toward age-appropriate solutions by encouraging:

  • Listening
  • Sharing
  • Taking turns
  • Using kind words
  • Respecting others
  • Understanding feelings

    Whenever appropriate, conflicts become valuable learning opportunities rather than punishments.

10. Will my child make friends?

    Most children quickly become comfortable and begin building friendships through daily play and shared activities.

    Our welcoming environment encourages children to:

  • Play together
  • Learn cooperation
  • Build communication skills
  • Celebrate differences
  • Develop lasting friendships

    Every child is welcomed, respected, and encouraged to participate at their own pace.

11. Do children celebrate birthdays?

  • Yes.

    Birthdays are wonderful opportunities to help children feel special.

    Families are welcome to discuss simple birthday celebrations in advance.

    If parents choose to provide birthday treats, we ask that all food follows our Nutrition Policy and considers any allergies or dietary restrictions of other enrolled children.

12. Can my child bring a favorite toy?

  • A comfort item or favorite toy may be appropriate during the adjustment period or for designated times.

    However, because personal belongings can occasionally become lost, damaged, or create disagreements among children, we encourage families to bring only items approved in advance.

    We appreciate your understanding and will happily discuss what is appropriate for your child's age and situation.

13. Do you celebrate holidays?

  • Families often want to know if you'll recognize holidays, seasonal events, or cultural celebrations. A short explanation of your approach can set expectations and show inclusivity.

14. How do you help children adjust during their first few days?

  • Parents are often anxious about separation. Explaining that you work closely with families, allow children time to settle in, and provide reassurance can build confidence before enrollment.

15. What should I expect on my child's first day?

  • This is a practical question almost every parent has. You can outline what to bring, how drop-off works, and reassure them that you'll help their child feel comfortable and welcomed.

    I recommend adding these three to Section 3. They fit naturally with daily routines, address common concerns, and further distinguish Jasmine's Kingdom Daycare as thoughtful and parent-focused.

4 — Meals & Nutrition

1. Do I pack my child's lunch?

  • Yes.

    Parents are encouraged to provide their child's meals and snacks each day. This helps ensure that children receive foods they enjoy while accommodating any dietary preferences, allergies, cultural traditions, or medical needs.

    Please pack enough food for your child's scheduled time at daycare and label all containers with your child's name.

2. What foods should I send?

    We encourage parents to pack healthy, nutritious meals and snacks that support their child's growth and development.
    > You're invited to utilize our Trusted Nutrition Resources below.

    Good choices include:

  • Fresh fruits and vegetables
  • Sandwiches or wraps
  • Yogurt
  • Cheese
  • Crackers
  • Whole-grain foods
  • Pasta, rice, or similar meals
  • Healthy snacks appropriate for your child's age

    Whenever possible, we encourage limiting foods and beverages high in added sugar.

3. Are nuts allowed?

  • Because food allergies can be serious, Jasmine's Kingdom Daycare may limit or prohibit peanuts, tree nuts, or other allergens if a child enrolled in our program has a documented allergy.

    Families will be notified whenever restrictions are necessary to help maintain a safe environment for everyone.

4. What about allergies?

    Your child's safety is our highest priority.

    Please notify us of any:

  • Food allergies
  • Dietary restrictions
  • Medical conditions
  • Food sensitivities

    Parents are encouraged to provide meals and snacks that meet their child's individual dietary needs. This allows families to maintain greater control over ingredients while helping reduce the risk of accidental exposure to allergens.

5. Do you provide drinks?

    Absolutely.

    Fresh drinking water is always available throughout the day.

    Parents should also provide any beverages their child regularly drinks, such as:

  • Formula
  • Breast milk
  • Milk
  • Juice (if desired)

    Please clearly label all bottles, cups, and containers with your child's name.

6. Can bottles be warmed?

  • Yes.

    Infant bottles may be warmed using safe food-handling practices. Bottles will never be heated in a manner that could create hot spots or pose a safety risk.

    Parents should clearly label each bottle with their child's name and provide any special feeding instructions if needed.

7. Can food be heated?

  • Yes.

    If appropriate, parent-provided meals may be warmed before serving.

    Please pack meals in microwave-safe containers whenever possible and label all containers with your child's name.

8. Can I send homemade food?

  • Absolutely.

    Parents are welcome to provide homemade meals as well as commercially prepared foods.

    Please ensure that all food is safely prepared, properly stored before arriving at daycare, and packed in suitable containers to help maintain freshness.

9. Can I send birthday treats?

  • Yes.

    Families are welcome to celebrate birthdays by providing individually packaged or easy-to-serve treats.

    To help protect children with food allergies or dietary restrictions, we ask that parents discuss birthday treats with us in advance so we can determine whether any restrictions apply.

    Whenever possible, we encourage healthier celebration options in addition to traditional treats.

10. What if my child is a picky eater?

  • Many young children go through stages of selective eating, and that's perfectly normal.

    Our goal is to create a relaxed, positive mealtime environment where children are encouraged—but never forced—to try the foods provided by their families.

    Because parents provide meals and snacks, children are more likely to have familiar foods they enjoy eating.

    If you have concerns about your child's eating habits, we're always happy to discuss strategies that encourage healthy eating while respecting your family's preferences.

11. Should I label my child's lunch and containers?

  • Yes.

    Please clearly label all lunch boxes, bottles, cups, food containers, and reusable utensils with your child's name to help prevent mix-ups.

12. How should I pack foods that need to stay cold?

  • Please use insulated lunch bags with ice packs whenever foods require refrigeration. This helps keep meals fresh and safe until mealtime.

13. Can my child bring candy or soda?

  • To encourage healthy eating habits, we ask families to avoid sending candy, energy drinks, and soft drinks as part of a child's daily meals or snacks.

14. What if my child forgets their lunch?

  • If a lunch or snack is accidentally forgotten, please contact us as soon as possible. We'll work with the family to determine the best solution for that day.

15. Do children eat together?

  • Yes.

    Whenever appropriate for their ages, children enjoy meals and snacks together in a supervised, relaxed setting. Shared mealtimes help children develop social skills, practice good manners, and build healthy eating habits.

Trusted Nutrition Resources for Families

Disclaimer: Links to third-party websites are provided for general information and convenience only. Jasmine’s Kingdom Daycare does not control, endorse, or guarantee external content and assumes no responsibility or liability for its accuracy, safety, availability, or use. Parents and guardians access and use these resources at their own discretion. External information should not replace guidance from a pediatrician or qualified healthcare professional.

Balanced-meal guidance, food-group information, parent handouts, activities, and child-friendly recipe cards.

Visit USDA MyPlate Resources

Practical breakfast, lunch, supper, and snack recipes created for children, families, schools, and childcare programs.

Explore USDA Team Nutrition Recipes

Parent-friendly ideas for combining fruits, vegetables, whole grains, dairy or alternatives, and protein foods into nutritious snacks.

Read Healthy Snack Guidance

American Academy of Pediatrics guidance about water, milk, juice, sugary beverages, and age-appropriate hydration.

Read Healthy Hydration Guidance

Age-specific information about introducing foods, feeding frequency, textures, choking hazards, recommended drinks, and foods to avoid or limit.

Visit CDC Infant and Toddler Nutrition

5 — Health & Safety

1. How do you keep the daycare clean?

  • Maintaining a clean, healthy environment is one of our highest priorities.

    The daycare is cleaned and organized throughout the day, with additional cleaning performed as needed. High-touch surfaces, toys, tables, and commonly used areas are cleaned and sanitized regularly to help reduce the spread of germs.

    We believe a clean environment helps children stay healthier while providing families with greater peace of mind.

2. What happens if my child gets sick?

    If your child becomes ill while attending daycare, we'll make them as comfortable as possible while minimizing contact with other children whenever appropriate.

    A parent or authorized emergency contact will be notified if your child develops symptoms that require early pickup, such as:

  • Fever
  • Vomiting
  • Diarrhea
  • Unexplained rash
  • Difficulty participating in normal activities
  • Any condition that may pose a risk to other children

    Please review our Illness Policy for additional information regarding exclusion and return-to-care guidelines.

3. What if my child gets hurt?

  • Children occasionally experience minor bumps and scrapes while playing and exploring.

    Minor injuries will receive appropriate first aid, and parents will be informed according to the nature of the incident.

    If a serious injury or medical emergency occurs, emergency medical services (911) will be contacted immediately, followed by notification of the child's parent or guardian.

    The safety and well-being of every child is always our highest priority.

4. Do you administer medication?

    Medication may only be administered in accordance with our Medication Policy and applicable New York State regulations.

    Whenever medication is necessary, parents may be required to provide:

  • Written authorization
  • Original labeled medication
  • Physician instructions (when applicable)

    Medication will never be administered without the required documentation.

    Please refer to our Medication Policy for complete details.

5. What happens during severe weather?

  • The safety of children always comes first.

    In the event of severe weather, appropriate precautions will be taken based on the specific situation. Children will remain indoors or move to a designated safe area until conditions improve.

    Parents will be notified whenever weather conditions affect daycare operations, delayed openings, or early closures.

6. How are emergencies handled?

    Jasmine's Kingdom Daycare maintains emergency procedures designed to respond quickly and calmly in unexpected situations.

    Emergency procedures include planning for:

  • Medical emergencies
  • Fire
  • Severe weather
  • Power outages
  • Building evacuations
  • Other unexpected events

    Parents or emergency contacts will be notified as quickly as possible whenever an emergency directly affects their child.

7. Are smoke detectors installed?

  • Yes.

    Smoke detectors, carbon monoxide detectors, and fire safety equipment are maintained in accordance with applicable safety requirements.

    Regular testing and maintenance help ensure these safety devices remain in proper working order.

8. Do you have an evacuation plan?

  • Yes.

    An emergency evacuation plan is maintained to help ensure the safe and orderly evacuation of children if necessary.

    Children participate in age-appropriate emergency drills as required or recommended so they become familiar with emergency procedures in a calm and reassuring manner.

9. Are visitors allowed?

  • To help maintain a safe environment, access to the daycare is limited.

    Parents, guardians, and authorized visitors are always welcome by appointment or as appropriate.

    Unexpected visitors or individuals who are not authorized may not be permitted access to the daycare while children are in care.

    The safety and security of every child always comes first.

10. How are toys sanitized?

  • Toys and learning materials are cleaned and sanitized on a regular basis and whenever necessary.

    Items used by infants and toddlers, as well as frequently handled toys, receive additional attention to help reduce the spread of germs.

    Damaged or unsafe toys are removed from use promptly.

11. What happens if another child is sick?

  • Helping prevent the spread of illness is important for everyone.

    Children who meet the criteria outlined in our Illness Policy may be required to remain at home or be picked up if they become ill during the day.

    Parents may be notified when appropriate if a communicable illness has been identified within the daycare while respecting the privacy of affected families.

12. How often are surfaces cleaned?

    Frequently touched surfaces are cleaned and sanitized throughout the day as needed.

    Examples include:

  • Tables
  • Chairs
  • Door handles
  • Light switches
  • Bathroom surfaces
  • Toys
  • Learning materials
  • High-touch play areas

    Additional cleaning is performed whenever necessary to help maintain a healthy environment for all children.

13. Is the outdoor play area fenced and secure?

  • Parents often want reassurance that outdoor play occurs in a safe, enclosed environment. If applicable, explain that the play area is fenced, supervised, and inspected regularly for safety.

14. Are pets allowed around the children?

  • If pets are present in the home, briefly explain how children's safety is protected and how interactions are supervised. If there are no pets, simply state that.

15. What CPR and first-aid experience does Kisha have?

  • Jenny has been CPR- and first-aid-certified for approximately ten years. Jasmine’s Kingdom Daycare will maintain the valid CPR and first-aid coverage required by New York State during all hours of care.

16. How do you prevent unauthorized pick-ups?

  • Explain that children are released only to parents, guardians, or individuals specifically authorized by the parent, and that identification may be requested when necessary.

17. What security measures are in place?

  • Describe practical measures such as supervised arrivals and departures, secure entry, visitor policies, and maintaining awareness of who enters the daycare.

Our Commitment to Your Child's Safety

At Jasmine's Kingdom Daycare, every decision we make is guided by one simple principle:
Your child's safety, health, and well-being come first.
We are committed to maintaining a clean, secure, nurturing environment where children can learn, explore, and grow with confidence, while parents enjoy peace of mind knowing their child is receiving attentive, compassionate care.

6 — Parents

1. How will we communicate?

  • Open communication is an important part of providing excellent childcare.

    We communicate with families through phone calls, text messages, email, and in-person conversations during drop-off and pick-up. We believe parents should feel informed, respected, and comfortable asking questions at any time.

    Whenever appropriate, we'll also share important updates regarding your child's day, upcoming events, policy changes, or other important information.

2. Can I call during the day?

  • Yes.

    Parents are welcome to call during business hours if they have an important question or concern.

    Because caring for children is always our first priority, we may occasionally be unable to answer immediately. If that happens, please leave a voicemail or send a text message, and we'll return your call as soon as it is safe to do so.

3. Will I receive updates?

    Yes.

    We believe parents appreciate knowing how their child's day is going.

    Depending on your child's age and daily activities, updates may include information about:

  • Meals and snacks
  • Nap or rest time
  • Activities and learning experiences
  • Milestones and achievements
  • General well-being
  • Important announcements

    Our goal is to keep families informed while maintaining our focus on providing attentive care.

4. Can I text?

  • Absolutely.

    Text messaging is often the quickest and most convenient way to communicate about routine questions, schedule changes, or absences.

    While we may not always be able to respond immediately during childcare hours, we'll reply as soon as possible.

5. May I stop by unexpectedly?

  • We understand that parents want to feel connected to their child's daycare experience.

    For the safety and comfort of all children, we ask that visits be scheduled whenever possible. This allows us to maintain daily routines and provide each child with our full attention.

    If you need to stop by unexpectedly for an important reason, please contact us in advance whenever possible.

6. What if someone else picks up my child?

    Your child's safety is extremely important.

    Children will only be released to:

  • A parent or legal guardian
  • Individuals listed on your Authorized Pick-Up Form
  • Individuals approved by the parent in advance, when appropriate

    Identification may be requested before releasing a child to someone we do not personally know.

7. How do I report an absence?

  • If your child will be absent or arriving later than usual, please notify us as early as possible by phone, text message, or email.

    Prompt communication helps us plan daily activities and ensures we know your child is safe.

8. Will you send pictures?

  • With your written permission through our Photo & Media Release Form, we may occasionally share photos of your child's activities or special moments.

    Protecting your family's privacy is important to us. Photos will only be used in accordance with the permissions you have provided.

    Parents may change or withdraw their photo permissions at any time by submitting an updated authorization.

9. Can I change my schedule?

  • We understand that family schedules sometimes change.

    Whenever possible, we'll do our best to accommodate requested schedule changes based on availability and staffing requirements.

    Please provide as much advance notice as possible so we can determine whether your request can be accommodated.

10. How do I update emergency contacts?

    Keeping your emergency information current is very important.

    If your:

  • Address
  • Phone number
  • Email address
  • Emergency contacts
  • Authorized pick-up persons
  • Medical information

    changes at any time, please notify us as soon as possible so your child's records can be updated promptly.

    Current information helps us respond quickly should an emergency ever occur.

11. How quickly do you respond to messages?

  • We strive to respond to phone calls, text messages, and emails as promptly as possible. During childcare hours, our first responsibility is supervising the children, so responses may occasionally be delayed until it is safe to do so.

12. Will I receive advance notice of holidays or closings?

  • Yes.

    Families will be notified in advance whenever possible regarding scheduled holidays, planned closures, or other important calendar changes.

13. How can I share concerns or suggestions?

  • We value open, respectful communication and welcome feedback from parents. If you have a question, concern, or suggestion, please speak with us directly. Working together helps create the best possible experience for every child.

14. What if my contact information changes?

  • Please let us know immediately if your phone number, email address, home address, employer, or emergency contacts change so we can keep your child's records accurate and up to date.

15. How do you protect my family's privacy?

  • All personal information provided during enrollment is treated confidentially and used only for childcare-related purposes, in accordance with our Privacy Policy and applicable laws. We never sell or share your personal information without your consent, except where required by law.

Our Promise to Parents

We believe the best childcare experience is built on trust, respect, and open communication.
At Jasmine's Kingdom Daycare, we are committed to partnering with families, listening to your concerns, celebrating your child's milestones, and working together to provide a safe, nurturing, and encouraging environment where every child can thrive.

7 — Policies

1. Holiday Schedule

  • Jasmine's Kingdom Daycare observes a number of holidays throughout the year to allow time for family, rest, and personal commitments.

    A list of scheduled holiday closures will be provided to enrolled families in advance and may be updated annually. Whenever possible, parents will receive ample notice of upcoming closures.

    We encourage families to review the holiday schedule each year when planning childcare arrangements.

2. Weather Closings

  • The safety of children and families always comes first.

    In the event of severe weather or hazardous travel conditions, Jasmine's Kingdom Daycare may open late, close early, or remain closed when necessary.

    Families will be notified as early as possible by phone, text message, or email regarding any changes to normal operating hours.

    Whenever possible, we follow local weather conditions and exercise careful judgment when making closure decisions.

3. Late Pick-Up

  • We understand that unexpected situations can occasionally occur.

    If you anticipate arriving later than your scheduled pick-up time, please contact us as soon as possible.

    Repeated late pick-ups may result in additional fees, as outlined in your enrollment agreement. These policies help ensure fairness while respecting the provider's time and family responsibilities.

4. Vacation Policy

  • Families are encouraged to notify Jasmine's Kingdom Daycare in advance of planned vacations or extended absences whenever possible.

    Advance notice helps us plan activities and maintain accurate attendance records.

    Please refer to your enrollment agreement regarding tuition, payment expectations, and space reservation during vacations or extended absences.

5. Payment Methods

  • For your convenience, Jasmine's Kingdom Daycare accepts approved payment methods as outlined during enrollment.

    Accepted payment options and payment schedules will be explained before care begins.

    Please contact us if you have questions regarding payment arrangements.

6. Returned Payments

  • If a payment is returned or cannot be processed, parents will be notified promptly.

    Any applicable fees associated with returned payments may be the responsibility of the parent or guardian, as outlined in the enrollment agreement.

    Continued childcare services may depend upon bringing the account current.

7. Termination Policy

  • We hope every family enjoys a positive and long-lasting relationship with Jasmine's Kingdom Daycare.

    If childcare services need to end, we ask that families provide reasonable advance notice whenever possible.

    Likewise, Jasmine's Kingdom Daycare reserves the right to discontinue childcare services when necessary, including situations involving non-payment, repeated policy violations, safety concerns, or circumstances where we are unable to meet a child's needs.

    Any termination of services will be handled respectfully and professionally.

8. Privacy

  • Protecting your family's privacy is very important to us.

    Personal information collected during enrollment is used only for childcare-related purposes and is handled with care and confidentiality.

    For complete details regarding how information is collected, used, and protected, please review our Privacy Policy.

9. Photo Permission

    Photographs or videos of children will only be taken or shared according to the permissions granted by each parent or legal guardian.

    Families may choose whether their child's images may be used for:

  • Internal daycare purposes
  • Private communication with parents
  • Marketing materials
  • Website
  • Social media

    Parents may change or withdraw their consent at any time by completing an updated Photo & Media Release Form.
See also our  Photo & Media Policy

10. Parent Handbook

  • Each enrolled family will receive a Parent Handbook containing detailed information about Jasmine's Kingdom Daycare's policies, procedures, daily operations, and expectations.

    The handbook serves as a helpful reference throughout your child's enrollment and includes information regarding health and safety, attendance, communication, payment policies, emergency procedures, and much more.

    Parents are encouraged to review the handbook carefully and ask questions at any time.

11. What happens if I need emergency childcare outside my normal schedule?

  • If additional childcare is needed outside your regular schedule, please contact us as soon as possible. We'll do our best to accommodate your request based on availability, although additional care cannot be guaranteed.

12. Do you offer sibling discounts?

  • If applicable, explain whether discounts are available for families enrolling more than one child. If not, simply state that current tuition rates apply to each enrolled child unless otherwise announced.

13. How often are policies updated?

  • Policies are reviewed periodically to reflect changes in licensing requirements, best practices, and daycare operations. Families will be notified whenever significant updates are made.

14. What happens if licensing regulations change?

  • Jasmine's Kingdom Daycare complies with applicable New York State childcare regulations. Policies and procedures may be updated as needed to remain compliant with current licensing requirements.

15. Where can I find important forms?

  • Many commonly used forms—including enrollment documents, medication authorizations, emergency contact updates, and the Photo & Media Release Form—are available upon request and may also be accessible through our website.

Our Commitment to Families

Our policies are designed to provide a safe, respectful, and consistent environment for every child while supporting open communication with families.
By working together and following these guidelines, we can create a positive childcare experience where children feel secure, parents feel informed, and everyone is treated with kindness and respect.

8 — School-Age Children

1. Do you offer before-school care?

  • Yes, depending on availability.

    Before-school care provides children with a safe, supervised environment before the school day begins. Children can enjoy a calm start to their morning while preparing for school.

    Parents should contact Jasmine's Kingdom Daycare to discuss schedules, availability, and enrollment options.

2. Do you offer after-school care?

  • Yes.

    After-school care provides children with a welcoming place to relax after school, enjoy a healthy snack provided by their parents, complete homework if needed, and participate in age-appropriate activities until they are picked up.

    Availability may vary depending on enrollment and scheduling.

3. Will my child receive homework time?

  • Absolutely.

    Children who have homework will be given a quiet, supervised space where they can complete assignments.

    While we encourage responsibility and good study habits, homework remains the student's responsibility. Assistance may be provided when appropriate, but Jasmine's Kingdom Daycare cannot guarantee one-on-one tutoring.

4. What kinds of activities are offered during the summer?

    Summer provides wonderful opportunities for learning through fun experiences.

    Depending on the children's ages and interests, activities may include:

  • Outdoor play
  • Arts and crafts
  • Reading time
  • Nature exploration
  • Water play (when appropriate)
  • Educational games
  • Science activities
  • Music and movement
  • Creative projects
  • Seasonal celebrations

    Our goal is to keep children active, engaged, and having fun throughout the summer months.

5. What happens during school breaks and holidays?

  • School holidays and breaks often require additional childcare for working families.

    Whenever possible and space is available, Jasmine's Kingdom Daycare welcomes school-age children during scheduled school vacations, holiday breaks, and teacher conference days.

    Please contact us in advance regarding availability.

6. Do you provide transportation?

  • Transportation services may be available depending on licensing requirements, scheduling, and local school arrangements.

    If transportation is offered, complete details regarding participating schools, schedules, safety procedures, and required authorizations will be provided during enrollment.

    If transportation is not currently available, we will gladly discuss alternative arrangements with families.

7. Will older children have independent play time?

    Yes.

    Older children benefit from having opportunities to make age-appropriate choices and enjoy supervised independent activities.

    Depending on their age and interests, independent activities may include:

  • Reading
  • Homework
  • Board games
  • Building activities
  • Arts and crafts
  • Creative projects
  • Educational games

    Independent play always takes place under appropriate adult supervision.

8. What activities are available for older children?

    School-age children enjoy activities designed specifically for their age and interests.

    Examples may include:

  • STEM-inspired projects
  • Arts and crafts
  • Reading challenges
  • Team games
  • Outdoor recreation
  • Creative building activities
  • Science experiments
  • Problem-solving games
  • Music
  • Group projects
  • Leadership opportunities
  • Age-appropriate educational activities

    Our goal is to provide a balance of learning, creativity, physical activity, and relaxation in a fun, supportive environment.

9. Can siblings of different ages attend together?

  • Yes.

    Whenever possible, siblings are welcome to attend together. Activities are planned to meet the developmental needs of different age groups while providing opportunities for siblings to spend time together throughout the day.

10. Will my child have time to relax after school?

  • Yes.

    We understand that many children need time to unwind after a busy school day. Children are encouraged to relax, enjoy a snack, socialize with friends, and participate in activities at a comfortable pace.

11. Can my child read quietly if they don't want to participate?

  • Absolutely.

    We recognize that every child has different interests and energy levels. Children may choose quiet activities such as reading, drawing, or independent play when appropriate.

12. How do you keep older children engaged?

  • We offer a variety of age-appropriate activities that encourage creativity, problem-solving, teamwork, and independence.

    Activities are rotated regularly to keep children interested while supporting their continued learning and development.

13. Can school-age children help younger children?

  • When appropriate and always under close supervision, older children may be encouraged to model kindness, patience, and leadership through positive interactions with younger children.

    These experiences can help build confidence, responsibility, and empathy while maintaining appropriate boundaries and ensuring every child's safety.

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